Adcon Business Solutions

Nov 2023 - Feb 2024
Designing a Responsive Design for a local accounting firm to improve the overall experience for small businesses and customers
UX Designer
Figma
adcon website mockup
The Problem
Adcon Business Solution's current website is not functional nor does it meet the future demands of its clients.
The Goal
Design an website that successfully organizes current and future content and enables clients to easily find contact information.
Pain Points
The first objective of this project was to examine the existing site and identify any pain points. There were many issues which are highlighted below
pain points from adcons previous website
Site Map
pain points from adcons previous website
After doing research, I drew several wireframes to pinpoint which attributes would be best for the website.
adcon wireframe sketch
I was able to identify the attributes that were the most suitable for the site and incorporate them into my digital wireframes
After receiving some feedback from the client, I learned that they had wanted a "Contact Us" page for their site.
I also made some pages for a future client portal that they would eventually add to their site when their business expands. I started by designing a dashboard where future clients could upload documents, pay online, update information, and book appointments
What I learned:
Looking back at this project, there are a lot of things I would have done differently. For example, some of the design decisions could definitely improve in terms of functionality. In the beginning of this project, I was aware that Adcon Business Solutions would be creating this site using a CMS software. I didn't know the capabilities of the software which made it a bit difficult to create designs. I also used a lot of placeholder text in my final designs because the clients planned to write the copy when creating the actual website. In the future, I will invest more time in research and ideation.